Privacy Policy

How L'Origine Containers protects your personal information

Last updated: August 2025

POPI Act Compliance

L'Origine Containers is committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPI) of South Africa and international best practices.

Information We Collect

We collect information you provide to us when you:

  • Submit quote request forms on our website
  • Contact us via phone or WhatsApp
  • Engage with us on social media platforms
  • Purchase containers or services from us

This information may include:

  • Name and contact details (phone, email if provided)
  • Company information
  • Location and delivery address
  • Container requirements and project details
  • Communication preferences

How We Use Your Information

We use your personal information to:

  • Provide quotes and respond to your inquiries
  • Process and fulfill container orders
  • Coordinate delivery and transport services
  • Connect you with vetted conversion partners when requested
  • Provide customer support and after-sales service
  • Send important updates about your orders
  • Improve our services and website functionality

Information Sharing

We may share your information with:

  • Trusted transport partners for delivery coordination
  • Vetted conversion companies when you request conversions
  • Legal authorities when required by law

We never sell your personal information to third parties. We only share information necessary to provide the services you've requested.

Data Protection

We protect your information through:

  • Secure handling of all communications
  • Limited access to personal information on a need-to-know basis
  • Regular review of our privacy practices
  • Compliance with South African data protection laws

Your Rights

Under the POPI Act, you have the right to:

  • Know what personal information we hold about you
  • Request correction of incorrect information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request that we stop sending you marketing communications

Cookies and Website Data

Our website may use cookies to improve your browsing experience. These are small files stored on your device that help us understand how you use our website and improve our services.

Contact Information

For any privacy-related questions or to exercise your rights under the POPI Act, please contact us:

Privacy Inquiries
Phone: 083 266 1140
WhatsApp: Avauestions
Contact Person: Sandrine (Data Protection Officer)

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Consent

By using our website or services, you consent to the collection and use of your personal information as described in this privacy policy. If you do not agree with any part of this policy, please do not use our services.

Questions About Your Privacy?

We're committed to transparency about how we handle your personal information. Contact us with any questions or concerns.